Hosted Contact Centers Provide Real-Time Business Intelligence
Imagine a call center solution that provides your contact center managers with more control and deeper insight into your operations. Evolve IP’s cloud based Call Center provides incredible control and benefits to your business that can’t be achieved with cumbersome on-site equipment and systems.
Managers also experience unparalleled control and visibility into their virtual call center eco system through Evolve IP’s reporting, call recording and exclusive Dashboard and OSSmosis administrator portal tools.
And for multi-location call centers, including those with agents working from home, your call center’s unique business requirements maximize the intrinsic value of the cloud. By establishing a single, cloud-based call center you can easily streamline operations and maximize staffing.