TekEfficient Provider Spotlight: Avaya

Customer & Team Engagement Solutions


 Avaya is a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, and networking, along with related services to large enterprises, midmarket companies, small businesses and government organizations around the world. Avaya Engagement Solutions bring people together with the right information at the right time in the right context, helping to enable a higher level of engagement between customers, teams, employees and partners to improve efficiency and quickly address critical business challenges. 


  • Enablement Services
  • Optimization Services
  • Innovation Services
  • Private Cloud Services
  • Support Services


  • Banking
  • Insurance
  • Hotels and Lodging
  • Healthcare
  • K-12 Education
  • Higher Education
  • State and Local Government
  • Federal Government


  • Platform and Infrastructure
  • Video and Conferencing
  • Communication and Messaging
  • Assisted Experience Management
  • Automated Experience Management
  • Performance Management
  • Cloud Services
  • Private Cloud
  • Hosted Cloud for Service Providers
  • Software-Defined Networking
  • Ethernet Switches
  • Access Control
  • Wireless Networks
  • Network Management
  • Capabilities